Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — worst quality carry bags

Veena Chheda Kasturi

from Mumbai, Maharashtra

Dec 13, 2018

Address: Mumbai City, Maharashtra, 400081

Hi

I would like to bring it to your notice that the carry bags you are providing after the plastic ban in mumbai is pathetic.

Firstly it is very costly. ₹15 per piece.
Second it's very small
Third - it's quality is very cheap. Obviously i am carrying some groceries which might be heavy. The bag couldn't even hold less than 5 kgs. It's handle came off.

There is no branding on the bag so unable to determine the authenticity.

You really need to improve the quality of the carry bags or find an alternative. ₹15 is too much for a cheap ₹2 bag.

Was this information helpful?

No (0)

Yes (0)

Jan 14, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Ms. Veena,

Greetings from Future Group!

Our team would like to look into this.

Kindly share your contact number and store details at [protected]@futuregroup.in so that I can take this up with the team.

Regards,
Priya
Future Group