Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — wrong product sold

Bhupesh Chandra Pandey

from Chennai, Tamil Nadu

Jan 18, 2019

Address: 110059

I have baught patanjali ghee 500gm from easy day store matiala road, nawada and this shopping was done on 6th of jan. After some day when i opened the ghee box it was noticed that the ghee is not original (Either duplicate or expired material) now when i approached the retail store to chenge my product they refused by saying that the sold product is not of there brand so they will not exchange it.

Was this information helpful?

No (0)

Yes (0)

Feb 21, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Bhupesh,

Sorry for this experience.

Request you to share your contact number at [protected]@futuregroup.in so that I can raise this issue with our team.

Kindly share the same at the earliest.

Regards,
Priya
Future Group