On 18.5.2014 I purchased articles worth Rs.1736/- from big bazaar (Future Retail Ltd) Cine Vishant Complex, House No.5/272/A, Marques Road, Aquem, Margoan 403601 as per retail Inv No.0324002 Laxmikant Mestri at about 20.07hrs. After purchase I paid the bill and was waiting in the shop as I couldn't get out as it was raining heavily. Not only me but many customers were stuck up like me due to the rain. Suddenly a security staff rushed to me and pulled my bag from me and demanded the bill I was shocked. He started saying In local language that some stolen article is there in the bag. I said no you check it with the bill and all the crowd started looking at me as I did steel something from there. When he checked with the bill the articles tallied with the bill then on him checking again your employees had not removed security tag from one of the tshirt purchased by me. I was really humiliated and defamed in front of all others due to act of your employees.
I need apology from part of you or else I will Move legally
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Aug 14, 2020
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
May 20, 2014
Verified Support
Hi,
This is Priya from Future Group. I am extremely sorry for what happened. Kindly write to me at [protected]@futuregroup.in with your contact details so that our team can get in touch with to sort this issue.
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This is Priya from Future Group. I am extremely sorry for what happened. Kindly write to me at [protected]@futuregroup.in with your contact details so that our team can get in touch with to sort this issue.
Regards,
Priya