[Resolved]  Big Bazaar — overcharged billing

Address: Big Bazaar Malad Link Road Mumbai

Today i. E on 31.03.2018, i visited big bazaar situated at malad, link road, mumbai. I purchased various items of valued rs.13000/- approx.in four bills of rs.3000/- each approx. As there was a long queue behind me at billing counter and also having blind trust on big bazaar, i immediately made payment of my bills and didn't tally the items with the bill. But after reaching at my residence, i tallied all the items with bill, out of 4 bills, i found the discrepancy in one bill no.[protected] of total value rs.3073/- one item bearing no. Khsh-4191-check[protected] qty 2.5 of value rs.1049/- is not purchased nor received by me but value of such item is taken from me. I think the value of such item which has not been given to me is by mistake charged in my bill. I attached the copy of said bill for your reference. Kindly check your record and also cctv footage to confirm that whether said item is given to me or not. Kindly refund me the over charged value of rs.1049/-. Regards yogesh sharma mobile no.[protected], [protected]
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May 9, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Yogesh,

I have raised this issue with the concerned team and they will surely get in touch with you. Kindly write at [protected]@futuregroup.in along with your reference id: 22966 for further communication.

Regards,
Priya
Future Group
 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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