Big Bazaar — Poor quality of products

Address: Lucknow, Uttar Pradesh

I bought a pair of shoes from big bazar, sahara ganj mall, lko, two days back. I wore them yesterday and the footwear is in damaged state ; ripped off completely.. Please advice if I can replace the shoes and get a new pair.. or the money can be refunded as I m not accepting this pair. Reply asap.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
 
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Dear Ms. Ankita,

This is Priya from Future Group. I am so sorry for the experience you had with our product. Please write to me at [protected]@futuregroup.in with your contact details and invoice details. We will connect with you and sort this out.

Regards,
Priya
Dear Ms. Ankita,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.
Have a nice day.
Regards,
Priya

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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