Address: Chandigarh, Chandigarh |
Branch - BIG BAZAAR (FUTURE RETAIL LTD)
PLOT NO 178 & 178A, PHASE- INDUSTRIAL AREA, CHANDIGARH, INDIA
TEL NO[protected]
TILL No- 22, Date- 15.04.14, Time- 21:47
CH- 287309, Kamal Kumar
As subject states this branch has kept salespaerson who steal customer products at the billing counter. This I am saying because total items purchased & mentioned in bill was 53 & I received only 49 pieces. At the time of billing he packed 4 bags - three polythene bags & one FBB paper bag, but in bill he mentioned only 3 bags instead of 4. Salesperson kept these three bags on our trolley & kept 4th bag with him. We were very tired so trusting them didn't crosschecked things. At security also person punched the bill without counting items. Next day when I called they said they will check in cameras. After checking they accepted their mistake. I told them to deliver my parcel at home, but till date neither i have recieve call from their side nor they have delivered my parcel. I am attaching pictures for reference. Salesperson name was Kamal Kumar, please deliver my parcel & take strict action otherwise i will make complaint in customer forum .
One more thing i want to put to your notice that, on that day a FINAYL bottle was broken by me by mistake, they charged me for that, so my question is that they remembered to charge me for that broken bottle but they didnt remember to give me my complete bags, take action or i will lodge complaint that you have kept thieves in your stores.
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This is Priya from Future Group. Please write to me at [protected]@futuregroup.in with your contact details. We will get in touch with you and sort this issue at the earliest.
Regards,
Priya