Big Bazaar — staff and your service

Address: Bardhaman, West Bengal

Dear sir, I, Naresh Sharma, was going to purchase some items. One item was safed campion of 5 kg. And it had free a bucket and a mug. and some other item, from ground floor and I have gone to 2nd floor for billing but the cashier told that mug is not free with safed detergent. Then I told the cashier to go and check that mug is free or not. I am waiting for 20 to 30 mins. But he didn't reply . So I got angry because my time is wasting . Then I told one man to come with me to see that it is free or not and in the mean time the cashier told my son that"chor ek ta mug tuleneshe" then I got very much angry . and this is all the matter and the argument go long for half an hour . And my extact time wasted 2 hrs, so I request you to improve your management ... All the head staffs and other staffs talked to me in slang language... The mall was dreamplex and the address is Durgapur city centre.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
 
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Dear Mr. Naresh,

We regret what you have had to face. Do write to me at [protected]@futuregroup.in with your contact details.Our team shall get in touch with you and shall look into the matter at the earliest.

Regards,
Priya Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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