Big Bazaar — urgent-complaining about newly brought kurti which is badly torn but hided very cleverly by hand stitch to make the customer fool

Address: 713101

I brought a new fresh kurti (Which was not in offer also) from big bazar (Future retail ltd), jail khana more, burdwan 713101, west bengal, on[protected]Cin no. L51909mh2007plc268269). I did not observed the back side of kurti and after coming home, when giving the trial, observed immediately that its badly torn and to hide that, they intentionally made hand stitched over that very carefully to make the customer fool. Its really pathetic to get some absurd thing from such a big company like big bazar. This should not happened. We are paying a full amount to them and getting such product, my newly bought kurti was also not in offer, its a fresh one. Kindly do the best from your side and take some action for this. Hoping for your cooperation. Give me full refund of the payment.