| Address: BIG BAZAR , ESPLANADE, KOLKATA | | Website: www.bigbazarprofitclub.com |
I would like to complain and inform everyone about the malpractices being indulged by Big Bazaar people, When I visited and purchased goods Big bazar office staff at the Billing Point of Esplanade, Kolkata West Bengal had forcefully made in the name of scheme called Profit Club. To earn extra profit every trick to sell you a Profit Club card where you make initial deposit of Rs 10, 000 and you are promised shopping of Rs 12, 000 (Rs 1, 000 per month). The salesman did not explained the terms and condition ete & never inform that the hidden trick they use .
Now when I checked the CARD NO [protected], the balance found “0”, as on 01.11.2020 initially Rs.10000.00 was taken and further there was balance Rs. 8500.00 not refunded and the card was closed / mame Subrata Pahari/ mob-[protected]
I tried to contact the no [protected]/39825607/08/[[protected]] found gone out of order / nobody attended and there was no update after taking this card / no notice/ no alert etc not initiated to undersigned for getting back my hard earned money as cheated by them not refunded yet and not notice/ massage/mail was updated till the day
Even the amount remaining, out of my initial deposit of Rs 10, 000 was not being allowed to be used for shopping, against balance Rs. 8500 .00 as the customer service desk person misbehaved and returned .
I & my family was affected by the Covid 19 Positive status and due to Lock down the Shopping Mall was suspended since end of March 2020 and Due to I covid 19 positive / a huge amount of money were consumed to win form Covid 19, I could not be able to attend to Bigbazar Shopping Mall last 7 -8 monts, the Help desk refused to listen anything and there was situation of Assaulting inside the Big Bazar people /staff for refunding balance amount Rs. 8500.00 . please help me to resolve the said issues
I want to appeal with the concern authorities that such silent killing of innocent customers must be avoided, since intension of Profit club is to utilize the interest free enjoyment of poor and innocent customers and also wait for the so called last date silently so that they can even forfeit the balance amount in card.
Subrata pahari
[protected]
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