Bill Desk — Money debited from account and not credited to vendor

Address: Visakhapatnam, Andhra Pradesh, 530009
Website: Billdesk

Amount deducted from my bank account in SBI has not been credited to BSNL in transaction done through Billdesk and internet banking.
Despite repeatedly calling customer care on telephone nos [protected] or the tollfree no 1800****of SBI, complaint could not be lodged .
The transaction was done on 14 Oct 2016. I was expecting reversal of amount debited to be credited to account but the same didn't happen even after 36 hrs.
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KSEB bill payment made online from SBT account # [protected] on 02/10/2016. Transaction ref. #[protected]IGAAABSBF4. Amount: Rs. 3902.
Payment not received by KSEB.
KSEB transaction #[protected]. KSEB consumer #[protected]. Bill #[protected].
Please refund the amount back to the same SBT account

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