[Resolved] Billdesk — Amount not credited in hdfc credit card

vikasgowda

from Bengaluru, Karnataka

Jun 25, 2016

Address: Bangalore, Karnataka, 560096

Website: bill. desk

In date 22/06/2016 i payment through u r link in my hdfc credit card payment already 3 days over but still not credited bill... Plz check and revertdear customer,
As requested by you, please note that the following payment has been processed through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 3419
Payment amount (Rs ps): 10000.00
Payment date: 22nd june 2016
Payment through: axis bank
Transaction identification number: guti[protected]
Please quote your transaction identification number for any queries relating to this request.
Note: payment will be credited to your card account within 3 working days

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Aug 7, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 28, 2016

Dear Customer,

We regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

1.Name as mentioned in the card account,

2.Last four digit of your credit card (xxxx xxxx xxxx 1234),

3.Contact number as updated in the card account and latest contact number.

You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance