[Resolved] Billdesk — bill not paid only account balance deducted

er. me

Aug 25, 2017

Address: Srinagar, Jammu and Kashmir, 190015

I had initiated a bill payment through bill desk via reliance insta pay on my reliance mobile number [protected] on 24th of august 2017 at around 7:16 pm which i have nt recieved yet. Niether did i got any details on my email id as confirmation. I had used "jammu and kashmir bank net banking facility and rupees 450 inr have been deducted from my bank account without it being proccessed as my postpaid bill.. I request you to look into the matter.. Please refund the amount into my same bank account... The reference transaction id which my jk bank transaction summary/statement shows is as: ebil/reliancecomm-/[protected]

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Aug 8, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 29, 2017

Dear Customer,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications