Billdesk — failed booking, refund

crpatil

from Umred, Maharashtra

Feb 6, 2018

Address: 424306

Website: MSRTC, Billdesk, Phonepay.

Failed bus booking
Upi ref no[protected]
Time - 9:57 pm

I try to book a ticket through msrtc portal, using phone pay upi id, the payment was successful but the booking failed, i got 50 rs cashback aslo in phone pay wallet, but i want refund my rs. 371

I used my vertual payment address for payment process, then i get a request msg on phone pay, i accept that request, the money got deducted but the payment page doesn't go any further, and does not show any successful msg,. After 10-15 min the msrtc page goes to home page and it displays that the booking was unsuccessful, but rs.371 was deducted frm my bank account on 3 feb 2018.
Pl give me refund.

Thanks.

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Comments

Udhaya Prakasha

from Jayamkondacholapuram, Tamil Nadu

Feb 6, 2018

I tried recharging my jio number yesterday. But the payment 449 was deducted from my bank account. The recharge didn't went through.

Ashokvyahur

from Mumbai, Maharashtra

Feb 6, 2018

Date of incident 30/1/18. I invested in L & T mutual fund for my daughter using visa debit card amount is deducted but transaction of investment in mutual fund is not completed. I request you to refund amount in my saving account