Billdesk — Fails kerala water authority

Address: Palakkad, Kerala, 678001
Website: www.kwa.kerala.gov.in

SIR, I made online fee payment for "KERALA WATER AUTHORITY BILL" for Rs879.50/- through my 'south indian internet banking' on 24.01.2017 My transaction was failed with error "Reasons:sorry. we were unable to process your transaction.we apologise for the inconvenience and request you to try again later:- But the payment is done successfully and the amount is debited from my account. I even did not have the proof.So what should I do now? please reply me at my e-mail mentioned below. Thanking you Yours faithfully, HAKEEM BASHA-mail Id: [protected]@gmail.com
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BillDesk customer support has been notified about the posted complaint.
Jan 22, 2017
Dinesh Darekar's response
Please refund my amount
 
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I did transaction through billdesk payment company to mahaonline mumbai government website... I got msg throgh mahaonline . "Thank you for using your SBI Debit Card 606XX4342 for a purchase worth Rs564 on POS MAHAONLINE at MAHAONLINE txn# HU[protected]."
After this transaction, gevernment recipt is not generated.

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