Billdesk — false transaction

On 17th oct, while recharging a ₹399 jio plan through upi gateway in jio, i got money request of this amount from [protected]@icici in upi app and i approved that since then i have not get that plan active yet. I called to the jio customer care for that and decline it saying it has not reached us and asked to contact to the third party which i used for recharge. I contact billdesk via email and reply is still awaited.