[Resolved] Billdesk — Hdfc credit card bill payment updated issue

sunita124

from Kharar, Punjab

Oct 13, 2016

Address: Mohali, Punjab, 160055

(transaction reference number:- HYBK[protected]
transaction DATE AND TIME :[protected], 19:33:04

hdfc bank credit card no. :- [protected]

email :- sk.[protected]@gmail.com

payment amount :- 12817.37

payment mode:- yes bank net banking )

this is the over all detail . i paid the hdfc credit card bill with this mention detail .. .. but my bill payment amount not updated in my hdfc credit card.
if you have fault on your side . so please update my bill amount .

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Aug 7, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Oct 13, 2016

Updated by sunita124 I made a payment for my hdfc credit card bill through the bill desk payment gateway using yes bank net banking portal. The Amount is 12817.37 but the hdfc credit card merchant didnt receive the money. Please tell me the status of the transaction, whether the money is sent to the hdfc merchant or not. If not please refund my money.

Payment made on : 7th October 2016
Paid amount : 12817.37
Transaction Identification Number: HYBK[protected]
PAYMENT MODE : YES BANK NETBANKING Show less

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 18, 2016

Dear Customer,

We have taken note of your comments expressed with regard to your credit card and have responded to you on email dated October 17, 2016 vide interaction ID:[protected]. We request you to bear with us in the interim. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance