Billdesk — Hdfc credit card payment issue - mehul sharma

Address: New Delhi, Delhi, 110001
Website: billdesk.com

I was trying to make a payment of my hdfc credit card through bill desk, the money got deducted but i wasn't routed to the page where i get the transaction id and all which confirms that they payment has been made. After i hit pay, the page didn't route from standard chartered bank to the payment confirmed page, but the amount got deducted. Please, resolve this as soon as possible. I have attached the transaction screenshot from my net banking account.

Transaction: payment gateway hdfccard[protected]-1609
Account no: [protected]
Bank: standard chartered bank
Name: mehul sharma
Amount: 43900

Thank you.
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BillDesk customer support has been notified about the posted complaint.
 
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Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with first & last 4 digits of credit, issue in details and registered contact number mentioning reference Id TTU15091602 in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

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