Billdesk — Ibps clerk

Address: 711302

I applied for ibps clerk on 9/09/2016 i paid the money using canara internet banking, transaction failed but money got deducted. i checked again, a dialog box appeared stating money will be refunded, proceed to transaction and i did so, but i didn't got the refund. Please look into the matter.
BILLDSK-GCNB[protected]-BILLDSK
shib.[protected]@gmail.com
M-[protected]
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Billdesk — Recharge not done & payment deducted from bank

Dear sir,
I was recharge in my no. [protected] on dated[protected] . & also payment has been deducted from bank . but recharge was not done.
so i request you please refund my deducted balance

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