[Resolved]  Billdesk — Lic premium payment failed but money debited from account

I am niraj
from sultanganj, bihar
26/07/2023

Hello Sir/Madam,
I've made an online payment for my LIC Premium Plan Policy No:[protected], through BillDesk Gateway with Bharat QR Code by google pay Method.

And after paying by google pay I've checked my Account for the status and yes the amount was debited. But, I don't received any confirmation regards the Premium plan payment and so I've checked the LIC Customer Portal website with my account and the payment wasn't successful it's still showing the current month to pay again. But, as I said the amount is debited from my account. So, I need you to understand this and make an arrangement, give me a solution or else refund me. Because, the due should be paid by the end of MARCH 2023. It's already JULY 2023, so reply/contact me as soon as possible.

My last transaction made on my BOI Account BY GOOGLE PAY
24/07/2023- TO TRANSFER
INB Life Insurance Corporatio LIC(credited to [protected]@CITI0100000.ifsc.npci -Ref [protected]. 5876.96(Debited)

-- I attached the images as well Please Check
GOOGLE PAY IMAGE AND DILOG BOX WHERE I PAID by scan :-
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Jul 27, 2023
Complaint marked as Resolved 
BillDesk customer support has been notified about the posted complaint.
 
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