[Resolved] Billdesk — Money debited but not updated in my exam application | |
I had to make a payment for PSC WBCS EXE. 2021 examination. I paid but I have not received any payment slip. Still, my money has been debited. I didn't know that money has already been debited because I have not received any message. I saw no payment successful message popping up on my screen. I had to make another two payments of 211.89 Rs. I request you to either update my payment details in my exam application or refund my money. My mail id is subhankar.[protected]@gmail.com 1st Transaction Details as reflected in my bank account statement: T ID: SB498800 DATE: 13 JANUARY, 21 INFO: VIN*PUBLICSCP TRANSACTION DESCRIPTION: VIN/DEBIT/[protected] AMOUNT: 211.89 PAYMENT MODE: DEBIT CARD 2nd Transaction Details as reflected in my bank account statement: T ID: SB498800 DATE: 13 JANUARY, 21 INFO: VIN*PUBLICSCP TRANSACTION DESCRIPTION: VIN/DEBIT/[protected] AMOUNT: 211.89 PAYMENT MODE: DEBIT CARD Terminal Owner Name PUBLICSCP Terminal Id 50001463 Date & Time Jan 14, 2021, 10:59 Transaction Number VT[protected] Amount (INR) 211.89 Mode Debit card Transaction Type PURCHASE Channel POS / ECOM City MUMBAI Was this information helpful? | |
Jan 14, 2021 Complaint marked as Resolved I have sent a mail at their mail address [email protected]. But I have not received any reply from them. I called them at their Kolkata office. They have not picked up the call since then. Neither did they call me. Now I am checking to see my latest application. It is updated now. It says 'PAID'. But what will happen to the rest of the money that I paid after my first transaction for making a successful transaction? BillDesk customer support has been notified about the posted complaint. | |
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