Billdesk — money deducted for reliance trends order but order not placed

Address:Thane, Maharashtra, 400701
Website:www.reliacnetrends.com

I am trying to place order on Reliance Trends on 13th NOV and Payment from Paytm . Money got deducted from Paytm but not received to Reliance Trends, as Checked with Reliance Trends. Al;so i checked with Paytm but they are Saying to Raise a Compaint with Billdesk-Paytm.
Can you please checked and refund my amount for Order No : PPT[protected].
cONTACT nO : [protected].
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I have made a payment to bescom of 964 on 20 Nov 2018, but it failed and amount of 964 has been deducted from my account.
Request you to look into the to it.
My account I'd for bescom is [protected].
I don't have transaction I'd with me.

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