Billdesk — MSRTC ticket cancellation done, till yet no refund has been done

Address: Pune, Maharashtra, 411043

Website: public.msrtcors.com/ticket_booking/ticket_booking.php#

Hi my self Pankaj Sankpal, I have cancelled my reservation through MSRTC form Swargate Pune to Kolhapur for Semi Luxury bus
Journey Date- 11/11/2016.
My Transaction ID is HHMP[protected].

According to policy the money should get credited in my account within 7 working days, but till date refund has not been credited in my account.

Requesting you to kindly look into the matter, and do the need full as early as possible.