Billdesk — no confirmation of payment but amount debited from axis bank account

ShwethaNithya

from Bengaluru, Karnataka

Oct 4, 2017

Address: 560066

I had paid 18312.80 on 03-oct-2017 as my hdfc credit card bill through hdfc credit card website as payment through billdesk. Amount as been debited from my axis bank account but still i didn't receive transaction id or confirmation mail.
Please solve this problem as soon as possible. My payment due date is 08-oct-2017.
Email id : [protected]@gmail.com.
Description of debit:
Info: inb/[protected]/hdfcbank - billdesk/harddisk

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 5, 2017

Dear Customer,

We wish to confirm that your payment has been credited to the credit card account on 03/10/2017. The credit transaction shall reflect in your card account in the next billing statement.

-Bejoy
HDFC Bank Customer Assistance