Billdesk — Payment debited to account but transaction failed.

Address: Mumbai City, Maharashtra, 410210
Website: [email protected]

Sir,
I have made pament of my electricity bills of maharashtra state electricity distribution company limited (mahadiscom) on 04.11.2016 through bill desk for rs.580.73 in respect of billing unit 4795/kharghar/panvel urban division. but there generated error report and transaction failed whereas the amount was deducted from my credit card. even if on today the amount is not credited to my credit card and the website of mahadiscom is showing no payment.
Kindly refund my money.

Thanks

Sanjay kumar
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I recharged new voucher through BSNL Mobile App and Axis Bank acct through BILLDESK today on 9th Nov 2016 at 12.39am
The Ref Inf is INB/[protected]/BSNL/BILLDESK
The recharge is not done but the voucher payment amount of Rs 1498/- is debited from my bank Acct.
My mobile contact number is [protected]

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