Billdesk — Payment declined but no refund made

dhiman90

from Jamshedpur, Jharkhand

Nov 17, 2016

Address: 700103

Website: www.billdesk.com

I made a payment of rs. 26, 427 for purchasing a camera from amazon via net banking.

In spite of having sufficient balance the transaction was declined by the merchant banker company billdesk. Also no refund has been made subsequent to the transaction cancellation.

The reference id number is [protected] and was made from icici savings bank account on 17th nov'16 in the morning.

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BillDesk customer support has been notified about the posted complaint.

Nov 14, 2016

Shajahan Seeroo's response Here is the transaction ID
BIL/[protected]//BSNLPRE_HICI489

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Comments

Shajahan Seeroo

from Chennai, Tamil Nadu

Nov 21, 2016

I made a payment of Rs. 210 through Billdesk BPC through ICICI netbanking towards BSNL Stv voice recharge. The amount has been debited from my account but the recharge failed.
I would expect a prompt response as BillDesk being known for its high standards for being a platform for online bill payment does not call for such neglient actions.