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[Resolved]  Billdesk — payment not done but debited from account

Hdfc credit card payment showed failed but amount deducted from my ubi account. Transaction description: hdfccard/[protected].
Against payment rs 10000/-
. I am unable to connect billdesk directly. Please divert amount to credit card or refund to my bank account. Billing date of my card is last of this month. Please solve my problem as soon as possible.
Mail id which is given at the time of payment is [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
BillDesk customer support has been notified about the posted complaint.
 
1 Comment

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Comments

Dear Customer,

I request you to share your complete issue, Credit Card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Reply

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