[Resolved]  Billdesk — payment not processed by billdesk

Date:02/10/2017
Sir,
I have paid electricity bill (Apspdcl) rs.287.70/- for service no:[protected]
Amount debited from my sbi account (Sbi account number [protected]) (Transaction number: sbipg ju[protected]spdcl mumbai) i received this message "sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries"
Even the money was debited from my account
It is still showing my bill as unpaid.

I am attaching screenshot of my online sbi transaction

If payment is not made i request for full refund from billdesk.
Kindly give reply as soon as possible.

With regards,

Y. Sainadh