Billdesk — payment pending

I made a payment of rs.1000 for exam registration to iit madras. Amount was debited from my account and also i received a debit message. But in registration link it is saying pls pay the amount immediately. Kindly pay it to iit or refund my amount. Very urgent. Today is the last day for payment. Do some action right now. Otherwise i am not able to write the exam.
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BillDesk customer support has been notified about the posted complaint.
Oct 09, 2017
Updated by bhuvanavijay
Still my amount is not refunded. kindly consider this issue and resolve it
 
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I have done payment through your gateway at the bsnl app it is showing successful transaction at the bankers site but it was displaying the transaction failed in the bsnl app I am providing you the reference number screen shot and also the app showing transaction failed.so please kindly resolve or refund.

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