Billdesk — refund my amount

Address: Kolkata, West Bengal
Website: www.rrbkolkata.gov.in

I am prabir sanpui. I made online payment through uco bank debit card for rrb kolkata on 18.02.18. At 21:45:03 hrs. My transaction was failed with an error. But my amount of rs 500 was deducted from my account. I waited for 24 hrs to back my amount. I didn't get. Then i applied again 19.02.18 at 16:04:56. This time my transaction was successful. My transaction id is cpd4102957. I had to pay another amount. I want to refund useless deduction amount soon. Please help me. Contact me my email id : [protected]@gmail.com. As soon as possible.
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BillDesk customer support has been notified about the posted complaint.
 
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I have recharge my jio no. From billdesk gateway but I not get recharged till now.
Amount has been deducted from my bank account.
My wallet transaction is successful to [protected]@icici.
Money has been received by indiaideas but after no process done.
When will I get my amount return.

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