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Billdesk — transaction not cleared

Sir,
I made a bill payment (25562/-) to icici credit card through sbi anywhere app. Sbi confirmed that the transfer of amount to billdesk account ([protected]) ref. No. Ub00397924 dated.18.9.17. But till now it not cleared to biller (Icici card biller). The billdesk has no customer call support.
It is very dissatisfied with the services.
Please resolve the isue immediately​.
My ac:[protected].-sbi
Ph : [protected].

Please resolve.
Av satyanarayana
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Comments

Sir,
I have not received LIC premium receipt till date detail as under:
Policy no. :[protected]
payment ID: JHMP[protected]
LIC order No.: 09482493
payment date and time:[protected]:08:01
payment through credit/ debit card
payment amount Rs : 6128.00
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