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Billdesk — transaction status pending

Date of transaction:[protected]
Paid amount: 5019 rupees
Paid from: icici net banking
Paid for: american express cr card
Transaction num: jici[protected]
Status: pending

Please note, the amount has been debited from my account. Please resolve this asap.

Also, please find the attached screenshot
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Comments

I have made electricity bill payment online for K no.[protected]. The amount has been deducted from my bank account and i have received the confirmation from my bank but the bill desk displayed that the transaction has failed. Transaction reference received from bank IGACLKJXI7
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