Billdesk — Transaction was unsuccessful but amount deducted

The 2 transaction s was unsuccessful but money deducted, sbi has confirmed money is successfully received by merchant, the transaction ID is VT[protected] FOR RS.998.41, AND 2ND IS VT[protected] FOR RS 998.41, TRANSACTION DATE IS 8TH MARCH. NAME SRIDHAR MONDAL,
CONTACT NO [protected].