| Address: Lucknow, Uttar Pradesh | | Website: www.dhflpramerica.com |
Sir,
I have purchased a policy "smart assure"from dhfl pramerica and paid my first installment in feb, 2018. After going through the policy documents and inquiring with the company about the terms of the policy i came to know that the terms explained to me for the policy by the concern agent was mis-communicated and mis-guided. Now i an getting call for the concern for making payment for the 2nd installment, i asked them to refund my premium amount as the benefits explained to me was not anywhere mentioned in the policy doc and even the company has not confirmed for the same.
The concerned replied me that the premium paid by you of an amount of rs 52, 251/- is not refundable, it means my premium amount is lost just because of mis-communication and mis-guiding from the agent of the company. Please help me out from this, i want my hard earn many refunded back to me.
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