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Binomo Complaints & Reviews

4.9
Updated: Oct 31, 2025
Complaints 367
Resolved
356
Unresolved
11
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Binomo reviews & complaints page 18

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Manish554
from Agra, Uttar Pradesh
Nov 2, 2022
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I was inactive for over three months

I was inactive for over three months, and Binomo charged me around $30 as a subscription fee. I found that it will be deducted if there is no trading activity for 90 days. I think this fee is too much, and Binomo should consider decreasing it....
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Classicalmale786
Nov 1, 2022
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I wished to withdraw my money, and they asked for verification, but even after providing all the documents, my withdrawal is still pending, followed by no response from their side. I am worried about my money!
Nov 8, 2022
Complaint marked as Resolved 
Today I received my money in my account. Thank you so much!
Verified Support
Nov 05, 2022
Binomo Customer Care's response
Hello!

We apologize for any inconvenience caused by this situation.

We would like to inform you that all withdrawals on our platform are processed within the specified period, which is 3 business days. However, other factors can affect or delay it being credited to your account, such as: failure to connect with your bank, technical failure on the provider side, etc, but we are always here to help you and always look for the best possible solution. Please contact us via our support email: [protected]@binomo.com.

We will check your situation and provide you with an answer in no time, by email!
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    Kriteee
    from Mumbai, Maharashtra
    Oct 31, 2022
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    I'm facing the problem of withdrawing the amount from my Binomo account. It is declined each time and asks me to verify my account. At the same time, I have already submitted documents multiple times but received no response.
    Nov 9, 2022
    Complaint marked as Resolved 
    My problem got resolved now. Thanks!
    Verified Support
    Nov 05, 2022
    Binomo Customer Care's response
    Hello!

    We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

    In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

    We're looking forward for your answer!
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      Jannat1000
      Oct 30, 2022
      Resolved
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      I'm facing an issue with my account verification. I have tried sending documents multiple times, and it gets refused. How can I get my account approved? What could be the possible mistakes that I’m making?
      Nov 6, 2022
      Complaint marked as Resolved 
      Thank you Binomo for your awesome support.
      Verified Support
      Nov 05, 2022
      Binomo Customer Care's response
      Hello!

      We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

      In order to check the situation that you reported us, please contact our support team via email ""[protected]@binomo.com"", once you do It, we will be glad to clarify all the conditions related to verification by email.

      We're looking forward for your answer!
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        Pooja222
        from Delhi, Delhi
        Oct 30, 2022
        Resolved
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        My deposit has been pending on the account

        My deposit has been pending on the account for a week. I am trying to deposit money, but I don't know why it has been rejected every time. I don't understand the problem and am getting no response from customer support....
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        Kartik598
        from Mumbai, Maharashtra
        Oct 29, 2022
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        I am so disappointed that this has happened to me and my Binomo account. I am a regular user, and as soon as I received some profit and tried to withdraw, they blocked my account! How on earth can they do this? I didn't even go against the rules.
        Nov 8, 2022
        Complaint marked as Resolved 
        My problem got resolved. Thanks Binomo for the guidance. I have read all of your guidelines and now I'm sure that I will never face the same problem again.
        Verified Support
        Nov 05, 2022
        Binomo Customer Care's response
        Hello!

        We sympathize with you and apologize for any inconvenience caused. We want to help you.

        Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

        In order to analyze your case, please, contact us via email: [protected]@binomo.com.

        We will check your situation and provide you with an answer the soonest!
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          Hasi07
          Oct 28, 2022
          Resolved
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          My account is blocked, and I got an email stating I violated the agreement. Please state clearly what I have done, whereas I haven't done anything, and I want my account back; if not, at least my deposit back!
          Oct 29, 2022
          Complaint marked as Resolved 
          Hello there, My account was blocked. I contact Binomo support team and they resolved the problem within no time. Thank you Binomo for such a great service! You can also emailed them at [email protected], if you are facing any problem.
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            techieman
            Oct 18, 2022
            Resolved
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            I made a deposit a few days back, and it's been so long that the deposit is not yet in my account. I have even contacted customer support, but it is also useless since they are not responding to me. I am worried about my money; where did it go?
            Nov 13, 2022
            Complaint marked as Resolved 
            Verified Support
            Oct 25, 2022
            Binomo Customer Care's response
            Hello!

            We sympathize with you and apologize for any inconvenience caused. We want to help you.

            If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

            We will check your situation and provide you with an answer as soon as possible!
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              Kkumar123yu
              Aug 19, 2022
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              Address: Binomo
              Website: Binomo

              Kindly ban this company. They are big fraud and scam. I deposited money and when I get profit they block the account. When people lose the money they are fine. It’s a big fraud and scam. Many people are losing money in this platform. I don’t know how they are licensed to operate in India. Please ban them. People will lose money.
              Jan 10, 2025
              Complaint marked as Resolved 
              Verified Support
              Oct 25, 2022
              Binomo Customer Care's response
              Hello!

              We empathize with your situation and understand your concern.

              Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

              We are interested in understanding the reasons why you have this opinion and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com.

              We will check your situation and provide you with an answer the soonest!
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                Supriya Mandvekar
                Aug 16, 2022
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                Address: Panvel

                I loss my one lacs binomo app is fraud 😔😭
                Jan 14, 2025
                Complaint marked as Resolved 
                Verified Support
                Oct 25, 2022
                Binomo Customer Care's response
                Hello!

                Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                Also, the outcome of your trade is determined by how well you work with the chart and we want to help you with this matter. In order to advise you to use all the features that are available on our platform, contact us via email: [protected]@binomo.com.

                We will check your situation and provide you with an answer the soonest!
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                  Manda George
                  Aug 13, 2022
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                  Website: Binomo

                  Thieves.
                  They have blocked my withdrawal after I made a small profit but all was fine for a year as I was losing cash everyday.
                  SCAM
                  SCAM.
                  SCAM
                  +1 photos
                  Jan 14, 2025
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 25, 2022
                  Binomo Customer Care's response
                  Hello!

                  We sympathize with you and apologize for any inconvenience caused. We want to help you.

                  Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                  In order to review your case, please contact us via the email [protected]@binomo.com.

                  We are awaiting your reply!
                  Verified Support
                  Nov 05, 2022
                  Binomo Customer Care's response
                  Hello!

                  We sympathize with you and apologize for any inconvenience caused. We want to help you.

                  Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                  Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

                  In order to analyze your case, please, contact us via email: [protected]@binomo.com.

                  We will check your situation and provide you with an answer the soonest!
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                    G
                    guga s
                    from Namakkal, Tamil Nadu
                    Jul 7, 2022
                    Resolved
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                    Resolved

                    Website: binomo.com

                    Insecure and not responded as said
                    Jan 14, 2025
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 25, 2022
                    Binomo Customer Care's response
                    Hello!

                    We apologize for any inconvenience caused. We want to help you.

                    Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                    In order to check the situation, please contact our support team via email at [protected]@binomo.com, once you do It, we will be glad to help you.

                    We are awaiting your reply!
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                      MEGAVATH NARESH KUMAR
                      Jun 24, 2022
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                      Address: Dolphin Corp LLC First Floor, First St. Vincent Bank Ltd Building, James Street, Kingstown, St.Vincent and the Grenadines
                      Website: binomo.com

                      This platform manipulate clients activity and making client to loss money. They support team and DRC team not work so effectively. Without any verification they simply say there is no ground/ evidence to justify the complaint which client raised. What these company to ban in india as its doesn't have any licence or it doesn't come under any department to regulate it operations and no guarantee for client personal information.
                      +1 photos
                      Jun 24, 2022
                      Complaint marked as Resolved 
                      Binomo doesn't resolved any of client complaint by simply no ground to cancel it.
                      Jun 24, 2022
                      Updated by MEGAVATH NARESH KUMAR
                      Ban Binomo in India
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                        M
                        Multistar Kishore Kumar
                        from Bardhaman, West Bengal
                        Jun 18, 2022
                        Resolved
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                        Fraud Withdrawal issue

                        I deposited a total of ₹ 16150 in binomo on 13th June but when I need money I go to withdraw but my withdrawal request is canceled I try again and again but it is also canceled
                        Then I went to binomo support and asked them, they said that it would cost 10% platform fee to withdraw, I really needed the money, so I agreed.
                        Then they said your request has been sent to security department
                        Then a few days later I saw that...
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                        D
                        Dainaitor
                        Jun 14, 2022
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                        Website: Binomo.com

                        I have an account on Binomo. My name is Aditya Raj. My user ID is [protected]@gmail.com.

                        I have deposited 25, 000 INR on my account yesterday. I want to withdraw my account but binomo is charging 2500 INR(10%) commission on my withdrawal amount.

                        Even after that they are not ready to give my amount back. They are putting terms & condition again and again. Now they are saying that you have to wait for atleast 10 days due to security check up. I want my money back. Please help me, It is a hard earned money of mine.
                        +2 photos
                        Hey bro, same problem . What happened with you?
                        also same problem. deposit around 25000 and make profit 140000 they don't give withdrawal even after verification.. then again they says account security checking... cant withdrawal totally fraud and cheating...

                        Withdrawl FRAUD issue - Comment #4023508 - Image #0
                        Withdrawl FRAUD issue - Comment #4023508 - Image #1
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                          komal bhadana
                          Jun 3, 2022
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                          Resolved

                          Website: binomo

                          Dear Team,

                          first i made a withdrawal request on 30th may they asked me to wait for 3 days and after continous followup and complaints after 3 days they credited back the amount to trading account again i made the request of withdrawal again they are asking me to wait for more 3 days . they didnt given any reason for rejection also .
                          Jan 10, 2025
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 25, 2022
                          Binomo Customer Care's response
                          Hello!

                          We sympathize with you and apologize for any inconvenience caused. We want to help you.

                          In order to review your case, please contact us via the email [protected]@binomo.com.

                          We are awaiting your reply!
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                            V
                            Vinupune
                            from Pune, Maharashtra
                            May 2, 2022
                            Resolved
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                            Resolved

                            Address: Vincent bank building
                            Website: www.binomo.com

                            28 lacs my money fraudu this company...help me how I get return?
                            Very scam ...very scam ..don't enter anyone anymore... requested.pls help me how I get back
                            Jan 12, 2025
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 25, 2022
                            Binomo Customer Care's response
                            Hello!

                            We empathize with your situation.

                            Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                            We are interested in understanding the reasons why you have this opinion and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com. We will check your situation and provide you with an answer the soonest!

                            Please do not trust any unofficial person and do not share your account details with anyone.
                            We can help we have same cases regarding this no fees or charge’s before refund contact us on [protected]@cwrlawfirm.co.in
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                              kuntal barat
                              Apr 15, 2022
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                              Binomo is a fraud platform.. It's a scam. Binomo taking everyone's money by illegally.. Also their all agents are fraud, , who always tells in YouTube join Binomo by using their links and deposit money.Binomo taking my money, more than 15000 illegally. They and their agents never give profit.. Hardly they will give some profit, , but end of day, end of month everyone will lose their capital.. If we can't stop them right now, , they will finish our young generation.. I want to take a legal action against them..
                              Jan 14, 2025
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 25, 2022
                              Binomo Customer Care's response
                              Hello!

                              Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                              The outcome of your trade is determined by how well you work with the chart and we want to help you with this matter. In order to advise you to use all the features that are available on our platform, contact us via email: [protected]@binomo.com.

                              We're looking forward for your answer!
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                                A
                                Adv VK
                                from Patna, Bihar
                                Apr 6, 2022
                                Resolved
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                                Resolved

                                Address: Tiburon Corporation Ltd. 187026 (Suite 1, Second Floor, Sound & Vision House, Francis Rachel Str., Victoria, Mahe, Seychelles)
                                Website: Binomo

                                Binomo mada a fraud with me...They asked me to deposit money but within minutes the money i deposited was lost...Please help me with getting my money that is deposited...I have also won 5, 200 in some of my trades but when it open the App it was deducted and the Real amount money shows ₹10...Binomo is a India's biggest fraud App...The trades are planned on the trades...Help me 🙏
                                Jan 14, 2025
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 25, 2022
                                Binomo Customer Care's response
                                Hello!

                                We empathize with your situation.

                                Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                                In order to review your case, please contact us via the email [protected]@binomo.com.

                                We will check your situation and provide you with an answer the soonest!

                                Please do not trust any unofficial person and do not share your account details with anyone.
                                we have more cases regarding this contact us on no fees or charges before refund [protected]@cwrlawfirm.co.in
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                                  Manda George
                                  Mar 15, 2022
                                  Resolved
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                                  Resolved

                                  Everytime I add cash to my account, they manipulate every trade and have me lose all my money in minutes. Pls help.
                                  Jan 11, 2025
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 25, 2022
                                  Binomo Customer Care's response
                                  Hello!

                                  We would like to inform you that our platform receives quotes directly from providers. Binomo does not affect quotes transmitted to the platform.

                                  Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                                  We are interested in understanding the reasons why you have this opinion and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com.

                                  We will check your situation and provide you with an answer the soonest!
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