So far, so good. Biovea India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Biovea India will keep up the work and continue to help more customers with their concerns even better 🤝
My order NO. 19056540 ordered on 26th april was cancelled on 28th april, I was told that my card was not charged by the company people, but when I told them that my card was charged, I was told that the amount would be refunded very soon, but the amount was not refunded, now these people are giving different excuses and false promises, but they are not refunding my money....
I placed an order for the product PREGNENOLONE 50mg in Biovea India on Jul 30 Order no: 15308251. Received confirmation that the product was shipped in ordinary post. But the product was not delivered to me even after 15 days as mentioned in their web site. So I logged a complaint to track the shippment as they couldn't track, they refunded the amount back to my account asking me to place a new order.
I again placed a new order...
Biovea - for all practical purposes, it is a large MNC operating all over the world. That is all good to hear & know. However, beware of being lugged with unforeseen & unfair charges, they call 'Customs Declaration', that needs to be paid at the door, whilst collecting the parcel (oh, by the way, it took that parcel nearly a WHOLE MONTH to arrive at my door !!), from the postman.
My question to Biovea is :
Why was...
Biovea =has not credited any amount in my account though they sent a mail that they have credited.But till date i didn't got any? below is the mail they sent.
Dear Mr. Deepak
Thank you for your email.
We apologise that you have not received your package. We are refunding your order amount back to your Card. You can use this refund to place a new order on our site.
We apologise again...
I Had ordered MACA Capsules from the BIOVEA website but its still not be delivered its about a month now and not getting any revert from them the only contact detail they have is e-mail and i am not getting any reply from them and the money has been deducted long time back order no. 13953501 i have sent them so many mails but i am not getting and satisfactory reply from them so i dont know when i will receive my product and if they cant i...
I have ordered a medicine from BIOVEA on 9th of April 2013.Generally after booking they send a confirmation mail of ordered in ones's mail box which i haven't received yet (I have checked both in Inbox and Spam folder).Now when I am asking them to cancel and refund my order they are not bother to reply a single mail,as mail is the only option to contact them............. repeatedly I have been sending mails,I have send around 30...
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