Biteclub — Biteclub bad experiences

Address: Gurgaon, Haryana

I placed an order last night at Biteclub. Didn’t receive the delivery last night. When I called up the restaurant today morning, they said that they didn’t receive my order . when i complained about the issue they didn't replied to it, when i called in customer care and talked to them after so many complaints by emails, phone calls and lastly on facebook as well, my issue was not sorted out by them, as a result I have to sleep all hungry despite of paying for my food and on contacting their customer care a ridiculous reply that money will be refunded if order is not confirmed this shows their commitment towards the poor hungry customer trusted their services simply useless . I Tried calling the customer care service 3 times today also, and was told that I will get a call back. Haven’t heard any thing from the back end team yet... Really disappointed with Biteclub, they don't bother about their customers and only think of money . made fake orders and harass the poor customers with inhuman services. i suggest consumers to not to trap out in Biteclub orders, they cheat consumers.