BloomsVilla — Order No: BV[protected] Flowers (wreath) ordered for funeral on 5th Dec 2022

Please beware!!! This is a bogus site. I ordered flowers for my uncle's funeral on 5th Dec 2022. These guys are so callous, they don't even spare the dead.
They charged extra for a morning delivery. But the item has not even reached. The status on the tracking changes from Out of Delivery and now to On Hold - Recipient not accepted order - which is ridiculous since the family is at home and no flowers have been delivered.
I've been calling customer care. They picked up only once to which the lady told me, they'll reimburse the Rs. 200 and cut the call abruptly. Since then, no calls have been picked up by them.
I have sent several emails on the email provided, but it seems that they've set up an automated response saying that the item is out for delivery and will be delivered shortly.

This website needs to be shut down since it's robbing people of hard-earned money. Please do no place an order with them.
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