BloomsVilla — Order no BV23196410

On 9th Nov 2023 I ordered a cake delivery for mid night delivery around 7.30pm and I paid Rs.1008/-
Including delivery charges of Rs. 250/- for mid night delivery

They didn't deliver in the mid night and I asked the same in customer care next day i.e. 10th Nov 2023 morning they told that will deliver today( They told the reason for not delivered was afternoon 12pm is cutoff time for same day delivery)

But till around 6pm they deliver the cake again I checked with the customer care now they are telling that Tomm i.e. 11th Nov 2023 they will deliver the order and I told to cancel the order and refund my money

They told you send email for cancellation request
I sent that email also but no response
But in your customer care t

So, kindly cancel my order and refund my money

Your service is very worst