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BloomsVilla

BloomsVilla — Product not delivered. Order BV23160711

Address: Willson Garden, Bengaluru, KA, 560030
Website: www.bloomsvilla.com

I ordered flowers for delivery for Mother's Day order number BV23160711. Flowers were never delivered and after few days a filed a complaint from their online portal complaint ID: 38364 which said will be resolved in 2 days. after a week of no response, I tried calling their customer service. Even after hours of waiting and numerous calls I was not able to connect with anyone. I finally decided to reach back via email. After continuous emails I finally received and email saying this case is closed as goods were delivered. I reverted back asking for delivery proof which they were unable to provide. So, I asked for refund to which they stopped replying with no explanation at all.
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Hi can you please help me out how to get the refund from this fraud company? They didnt deliver my order and now when i mail for refund they want to deduct 200 rupees for cancellation, on a order which they didnt even deliver

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    BloomsVilla Phone
    +91 76 0220 4467
    +91 34 7469 1424
    BloomsVilla Address
    Willson Garden, Bengaluru, Karnataka, India - 560030
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