Bma Wealth Creators — fraud and unmanageable services

Bma has unfairly fraud practices. They can get through by unauthorized trades in my account while they have been unhelpful to sell my stock to shut the account with them. Customer care does not know to direct to update contact details changes and inspite updating the branch has been unhelpful to take trades also the customer care refused to take up or help in case facing difficulty to get through their own site. How fair is it to refuse a customer to help from both branch and customer care. I want to offload all holdings and shut my account with them
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