Bmrcl — online recharge issue

Address: 560049

Dear sir / madam,

I had done online recharge on 19th sep 2019 to my metro card for 500/- and successfully got debited from my bank account but could see till now the amount is not been credited to card.

Though i tried contacting to nearest station/ call center still no response from them and don't even bother to revert on my calls or mails.

Can you look in to this and do the needful asap.

Thanks & regards,
Nagesh
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