BMW India — bmw 320d

Address: Pune, Maharashtra, 411045

Dear sir/madam

I want to raise a complaint against the quality of the bmw cars and their suitability on indian roads.

I purchased a bmw 320d car in 2014 from baveria motors, pune (Chasis number: wba3f37000e991347 – registration number mh 12 ct 2042). On june 18, 2018, i had an incidence which rendered my car completely inoperative and i incurred a heavy service cost (More than 8.5laks which is 25% of the cost of my car).

On this day, there was medium rains observed in pune due to which water clogged in an area of road on my commute path. A 100 meters patch of the road, was clogged with 10 inches of water. All other cars were passing through the water, but when i took my 3 series in, it stalled completely. It left the car inoperative with an engine sign and eventually the car had to be towed to bmw shop in baveria motors, pune. At baveria motors, they charged me 8.5l stating it required disassembling the engine and replacing few parts of it. I have absolutely no way to challenge or vet their claims and had to finally get these repairs done.

I want to request bmw to investigate this matter because it exposes poor quality of workmanship and products offered by bmw. Clearly on this forum, i see more such complaints nad if this is a problem with this product, it certainly qualifies a class action suit against bmw.