BMW India — bmw - navnit not refunding my token money

Address: Oshiwara, 400102

Dear sir/madam

We had done a booking of bmw x-1 car by paying rs.51, 000/- at navnit motors andheri west, mumbai.

Subsequently after applying for a loan, they could rejected our application and booking was cancelled, we gave them a letter for refund and cancelation of the booking. But even after numerous calls, visit and emails, till date they have not given us the token booking amount back. Its more than 3 years now?

We are really fedup of this attitude from their employees, this is pure cheating and we as customers are helpless.

Please let us know the process of recovery from these cheaters.

Yogesh