Address: Hyderabad, Telangana, 500038 | Website: bmw.in |
I bought x1 model in december, 2016 from kun motors, hyderabad. Registration number ts 09 er 3999.
In the month of august, while i was on long trip, vehicle ac stopped working suddenly while driving. Vehicle has no software to provide indication of ac likely failure warning. When i visited kun motors service station enroute at mangalagiri in guntur district on 17-08-18. They checked and told me that it failed due to dust accumulation in filters and they cleaned it. To my surprise, after travelling for few kilometers, i found that it is still not working. After my return to hyderabad after 4 days, on 21-08-18, i visited kun motors hyderabad service station for 2nd service due for vehicle and informed them about ac failure. I was told that ac gas exhausted and hence not worked. It is very bad on technicians part for their inability to identify the correct problem and rectify it. No one expects bmw vehicle to fail like this and their technicians working like this.
Now the most worst experience, i had is on 13th september (Which is about 20 days after 2nd service of my vehicle). Vehicle stopped suddenly while driving on mid road and the mobile service people told that battery is totally dead. Can any one expect bmw vehicle stopping while driving because of battery failure. Vehicle has no software to warn about likely failure of battery. Normally battery of any car doesn't get exhausted as long as we are driving, once the engine started. The point to be noted here is, it seems service centre didn't check battery status at the time of 2nd service of vehicle (15000kms).
The above incidents force me not to buy bmw vehicles in my life time and tell all my friends and contacts to never buy and trust bmw vehicles. Was this information helpful? |