Bomofy — Bad condition of washing machine anti vibration pads - 4 Nos

I placed the order for washing machine anti vibration pad -4 Nos on last Sunday, 02/10/2022 Transaction NO. [protected] for Rs. 629/- paid online
ORDER ID:[protected], Invoice No. Retail 590844 dated 03/10/2022
The product after opening the pack found it in very dirty condition, with all the dirt inside the packet, it is having multiple stains of rust, so I want to return the same immediately.
Refund my money in my SBI credit card account through which it was paid to you, sorry to state, it was never expected the delivery of the product in bad condition, it should have been inspected before shipment, regret to state that we were struggling to track the order, there was lack of communications
Kindly do the needful & reply me on Email OR Please SMS on my mobile No. [protected], Email: [protected]@gmail.com