[Resolved]  Book My Offer — Broken product received

Address: Chandigarh, Chandigarh, 160036
Website: www.bookmyoffer.com

From: [protected]@hotmail.com
To: [protected]@bookmyoffer.com
Subject: fw: defective order [protected]
Date: tue, 6 sep 2016 10:15:33 +0000

Invalid reason
I had shared the pictures of the broken order. you can check the attachments.
On asking you people are telling me that your case is closed.
Now will will file a case in consumer court and share this mail on social media.
You people are sending broken articles to the clients and fooling them.

Now i will close your case.

From: [protected]@bookmyoffer.com
To: [protected]@hotmail.com
Subject: re: defective order [protected]
Date: tue, 6 sep 2016 08:55:30 +0000

Dear sir,
Greetings of the day!

We would like to inform you that we had forwarded your order id for the replacement to our concern team and unfortunately your replacement has been not approved due to invalid reason so your product cannot be replaced. from our side your case has been closed.

Thanks and regard's
Bookmyoffer.com
Care team

How would you rate my reply?
Great okay not good

Prateek kumar
[protected]@bookmyoffer.com
{#hs:[protected]#}
On tue, sep 6, 2016 at 8:44 am utc, neeraj shaggy wrote:
Its been more than a week and i am waiting for replacement.

Regards
Neeraj

On sat, aug 27, 2016 at 6:08 am utc, bookmyoffer care wrote:
Dear sir/madam

Greeting of the day!!!

We really apologize for the inconvenience caused to you. kindly send us the snapshot of the product.

Thanks and regard's
Bookmyoffer.com
Care team

Prateek kumar
[protected]@bookmyoffer.com

On fri, aug 26, 2016 at 5:10 am utc, bookmyoffer care wrote:
Dear sir/madam

Greeting of the day!!!

We really apologize for the inconvenience caused to you. we'll replace your product. it will take 7-10 working days for whole process.

Thanks and regard's
Bookmyoffer.com
Care team

Prateek kumar
[protected]@bookmyoffer.com

On thu, aug 25, 2016 at 6:37 am utc, neeraj shaggy wrote:
Check the attachment sent you in previous mail

On thu, aug 25, 2016 at 6:35 am utc, neeraj shaggy wrote:
Check the attachment.
Ent you in previous mail.
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Oct 25, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Sep 02, 2016
Manish V-key Tiwari's response
I reaf the reviews.. which make me to back off
Verified Support
Sep 24, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
"Dear Customer,

We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks"
 
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