[Resolved]  Book My Offer — Mi 10400mah power bank damage received

Website: www.bookmyoffer.com

I have received power bank in breakage form and it is not charging because in this damaged and creaked chargeable cells attached only for weight increase of power bank.your product image attached here as i received. i have called many time on your customer care no. but no one pick the same.
I want my money back or replace the product with genuine product urgently.
Please help on the same. i am waiting from more than 1 around month for my complaint reply but no response received from its side.
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Mar 31, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
May 24, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
 
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    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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