BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] Bookmyoffer.com — Damaged and duplicate product delivered and customer care people are not responding.

sirikanthalapati

from Hyderabad, Telangana

Jun 6, 2016

Address: Hyderabad, Andhra Pradesh, 500050

Website: bookmyoffer.com

Hi,

This is m. Satyanarayana, i have ordered on samsung power bank in bookmyoffcer.com website on 29th of may. They delivered on 3rd of june.
That product which was delivered is damaged and duplicate product.
I raised request for return the product. Even customer care people are not responding and not responding to us.

Order details are mentioned below

Order no. Order — [protected]. Docx

Order date - 29.05.2016 01:59am

Ordered samsung power bank and received a damaged product on 01.06.2016

Customer care contact number +[protected] is not responding

Please do help us and respond properly
People are cheated by this bookmyoffer.com website.

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Apr 23, 2017

Complaint marked as Resolved

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Jun 06, 2016

Updated by sirikanthalapati Hi,

This is m. Satyanarayana, i have ordered on samsung power bank in bookmyoffcer.com website on 29th of may. They delivered on 3rd of june.
That product which was delivered is damaged and duplicate product.
I raised request for return the product. Even customer care people are not responding to us.

Order details are mentioned below

Order no. Order — [protected]. Docx

Order date - 29.05.2016 01:59am

Ordered samsung power bank and received a damaged product on 01.06.2016

Customer care contact number [protected] is not responding

Please do help us and respond properly
People are cheated by this bookmyoffer.com website.

Please help to us and respond us for this transaction and please advice what to do.
So many people are suffering with this online shopping.

Verified Support

Jul 11, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,

We apologies for the inconvenience. We appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks