[Resolved]  Bookmyoffer.com — Product is defective no reply from compeny

Address: Paschim Medinipur, West Bengal, 721301

Dear sir/madam,

This is to inform you that on 19.04.2016 14:15, i had ordered a mi 20800mah mobile power bank from online portal "www.bookmyoffer.com" and i received this item on apr 25, 2016, 11:30 am. When i am using to connect it is not working some burning smell is coming inside from power bank.On same day(25/04/2016) i call to there customer care number (91-[protected]) they told me to mail the detail to "[protected]@bookmyoffer.com". I received back mail from "[protected]@bookmyoffer.com" asking receiving date and request me to charge the power bank for 10-12 hours for the first two times. But some burning smell is coming then how can i charge the power bank.
I am trying to call to toll free no.[protected] but no one is responding and till now i not received any mail from "[protected]@bookmyoffer.com" it is defective product please refund or exchange my product asap.


Thanks & regards,
Mazahar baig
Mob:[protected]
E-mail id: baig.[protected]@gmail.com

Enclosure –
Order date - 19.04.2016 14:15
Order confirmation number: [protected]