[Resolved]  Bookmyoffer.com — Product received not in working condition

Address: 625009
Website: Book my offer

Hi,
I have purchased a xiomi mi 20800mah powerbank from book my offer and i payed the money by cod. When the powerbank is arrived it was not working ...i want immediate reply i complainted the courier service provider and they call me and said to complaint in book my offer ... Also i had register a complain in support.bookmyoffer and my tracking id is Ticket ID: R9T-J92-QWR6. But no response from them its two days. I want your managers number ...i want to know that why this happend I want my money or the powerbank must be replaced.. my order number is [protected] i want immediate reply my email id is [protected]@ymail.com
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May 9, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
May 09, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience, we appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
May 11, 2016
Updated by Sorna Priya
No response for the complain I posted. Will you please kindly notify the respective person and get the reply soon..
 
6 Comments

Comments

I ordered it from bookmyoffer website product quality is too poor. And it taking too much time to full charge like 7 to 8 hrs, After I connect to my mobile it only 25 percent charge, then the power bank complete dead.
I purchased the power bank from this site but when i open it the product is used and can't running plz say what can i do
Dear book my offer
I have purchased a new samsung power bank 16800mah which is not working and when I'm calling customer care they are not responding to my calls If my product is not replaced soon I will go next level of complaints. So please replace my order . My phone no. [protected]
I hope I get my new power bank
I am buying a Samsung power bank charger, but This product is duplicate and dispute.Then I am trying to contact at this company but there is no rply.Company customer care no is fake.so plc help me...I am return this product.

Duplicate Product and it is damaged

Defected product.

I have buyed a powerbank samsung 16800mah on 6 may 2016. But, i have got the old second hand product which is not functioning at all.I have tried to customer care but it is also making fool.So reply this msg or otherwise i will be going to consumer complain about the company.

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    +91 80 1000 1133
    BookMyOffer.com / Saturday Sunday Media Internet Address
    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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